Careers

Location: Tampa, FL-Hybrid

Join Trident Reciprocal Exchange as a Personal Lines Assistant Underwriter!

Are you an experienced insurance professional with a sharp eye for risk and a passion for delivering tailored insurance solutions? Trident Reciprocal Exchange, a leading Property & Casualty insurance carrier, is growing and we want you on our team!

Job Summary

Reviews applications, inspections, and endorsement requests to determine the eligibility of the property or request for coverage within the company guidelines.

Duties and Responsibilities

• Reviews exterior inspection reports, new business submissions, risk alerts as well as follow-up tasks on accounts needing additional underwriting review/action
• Reviews requests for underwriter cancellation/nonrenewal action, reinstatement requests, and endorsements for acceptability
• Build long-standing relationships with our agency partners
• Interprets manuals and contracts for multiple lines of business in multiple states
• Adheres to the established productivity and quality metrics established
• Other tasks and projects may be assigned

Essential Functions

• Assists internal service associates via telephone and e-mail with exception requests beyond their authority level
• Ability to think critically, assess risk, and make informed decisions
• Assists agents via telephone and e-mail with new business exception requests
• Provides feedback on submissions and documentation needed to make application or endorsement acceptable to the company

Qualifications

• 2-3 years of agency or underwriting or customer service experience in property and casualty insurance
• Thorough knowledge of the underwriting process and the analytics involved
• Excellent communication and organizational skills
• Advanced computer skills and strong systems knowledge
• College degree is preferred but not required

Trident Benefits

We offer a comprehensive and competitive benefits package designed to support your well-being both at work and at home. Additional benefits include a 401(k) with company match, paid parental leave, generous PTO, and wellness resources to help you thrive personally and professionally.

Job Title: Sr Claims Examiner, SIU
Department: Claims
Location: Tampa Office Hybrid
Reports To: Claims Manager
Job Type: Full-Time

About Trident Reciprocal Exchange Insurance Company

Join a lean, dedicated team within a company known for its strong, supportive culture—where your ideas will directly shape processes, drive meaningful change, and influence the future of the business. This is a unique opportunity to make a real impact while growing with an agile and values-driven organization.

Trident Reciprocal Exchange is a growing property and casualty insurance company focused on delivering stability, responsiveness, and excellence in service to our policyholders and agency partners. We are committed to regulatory integrity and proactive risk management across all levels of our organization.

Position Summary

The SIU Claims Examiner is responsible for handling a caseload of residential property claims involving potentially fraudulent or suspicious losses. High performers for this position are intuitive, analytical, detail-orientated, and generally possess good business acumen and critical thinking skills. The ideal candidate will have a deep understanding of Florida property and casualty insurance and will have experience specific to investigating fraud.

Key Responsibilities

• Analyze documents, records, and other evidence
• Conduct recorded statements
• Identify suspicious or fraudulent activity
• Direct SIU vendor partners throughout investigations
• Manage 626 Requests
• Identify candidates for examination under oath and work closely with outside counsel to develop investigative strategy
• Investigates, manages and resolves claims in an unbiased and informed manner in compliance with company policies, state laws and regulatory performance standards.
• Sets and maintains adequate claim reserves based on facts of case and in accordance with company policy
• Document all relevant information in the electronic claims management system accurately and comprehensively
• Actively pursue ongoing education to stay current with statutory requirements, legal developments, and SIU trends related to residential property claims
• Occasional travel throughout the state to attend EUOs, industry meetings, and SIU related conferences

Qualifications

• Holds an active state insurance adjuster 6-20 license
• 5+ years of handling SIU claims under personal lines in Florida working directly for a carrier
• CIFI Certification preferred
• Bachelor's degree in business, Insurance, Finance, Economics, or related field
• Strong PC skills with proficiency in Word & Excel
• Attention to detail and also possess the ability to efficiently multi-task
• Self-Motivated with ability to thrive in a production focused Team Environment
• Committed to excellent customer service
• Broad knowledge of construction, estimating and estimating systems
• Advanced knowledge of Florida insurance laws and Florida good faith claims handling experience
• Exceptional oral and written communication skills; your communication style is flexible to the situation; you communicate clearly and with a purpose

Trident Benefits

We offer a comprehensive and competitive benefits package designed to support your well-being both at work and at home. Additional benefits include a 401(k) with company match, paid parental leave, generous PTO, and wellness resources to help you thrive personally and professionally.